OTHER INFORMATION:
Teachers' How-To-Use Video:
Click here to see the Teachers' How to Use Video. (10 minutes)
This video is on every EASY DVD.
NOTE: This video is in Quicktime. The Close button on the page does not work. Use the back browser button to return to this page.
Student How to Use Video:
The Student "How To Use EASY at Home" video is about 5 minutes in length. There is a copy on every EASY DVD in several languages: Spanish, Hmong, Vietnamese, Haitian-Creole, Chinese and Korean.
Replacement Policy:
During the first 12 months after order shipment date, we offer an unconditional media replacement guarantee. We require that the damaged media (VHS, DVD or CD) be returned and on receipt we will immediately send you a new copy. During the next 24 months, i.e. between 12 and 36 months after order shipment date, we offer a modified media replacement policy. We will ship you any individual replacement unit (CD, DVD or VHS) for $20.00 including any sales tax, shipping and handling. We require that the damaged media be returned.
Lost Media Policy:
During the first 24 months after order shipment date, we offer a lost/mislaid media replacement policy. We will ship you any individual replacement unit (CD, DVD or VHS) for $20.00 including any sales tax, shipping and handling. | 
